Shipping Policy
We ship orders within 1 to 2 working days through ST Courier or Indian Post as our preferred logistics partners, and the shipping companies usually take 6 -8 working days to deliver, depending on the location. Sometimes in case of rare situations, orders might also take 8-10 business days to get delivered. Note: All our products are non-returnable. In case of a damaged product receipt, please refer to our damage claim policy in our FAQs.
International Shipping
All International orders (Outside India) would be processed within 2 days and shipped through Indian Post or DHL.
Shipping rates for each country differs depends upon the size and quantity of the package. The Shipping rates are calculated based on the overall gross weight of the cart shipping weight= product weight + inner packing weight + outer carton weight) and not based on the product weight alone.
So once customer placed the order through website we will send the shipping value to the customer by email. And right after shipping payment done.
Then we will dispatch the order. Most orders are delivered within 10 business days to foreign destination after we ship. At very rare situation it may take 2 weeks.
The airbill number will be sent to the customer by email.
Incase if there are any customs clearance charges applicable, it is the responsibility of customer to pay and clear the consignment, Jamu Organics and DHL can assist the customer in clearance process.
We reserve the right to release information to local, state, central or international law enforcement officials when we believe in good faith that the law requires it, or when required to, by order of a court or authorized administrative agency.