Refund and Cancellation Policy

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Refund and Cancellation Policy

We urge you to read the product description before placing an order, considering the nature of products sold at Jamu Organics, we do not accept any returns, replacements or refunds. The exclusions for accepting in the return policy of will be in the following cases – the supplier sends the wrong goods in which case, the cost of return package will be fully borne by the supplier along with the logistics cost for resending the correct shipment.

Except for the cases above, any request for return of goods/refunds will be solely at the discretion of the Company. Should a return/refund replacement or store credit request is accepted, the logistic costs and any other charges will be fully borne by the customer.

Jamu Organics retains the prerogative to amend company policies at its discretion, without prior notification.

*Cancellation: Orders cannot be cancelled once they are Billed or paid.

For more details kindly get in touch with us at


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